Privacy Policy
Last updated: September 17, 2026
FateOracle AI ("we", "us", or "our") respects and protects your privacy rights. This Privacy Policy ("Policy") explains how we collect, use, store, and share your personal information when you use our AI-powered astrology and fortune telling services ("Service") at https://horoscopeai.tech, and your rights regarding that information.
Please read this Policy carefully before using the Service. By using the Service, you confirm that you have read and agree to this Policy. We may update this Policy from time to time, and material changes will be communicated via email or notice at least 15 days before they take effect.
1. Data Controller
The data controller for this Service is:
- Company Name: FateOracle AI
- Contact Email: privacy@horoscopeai.tech
- DPO: Not applicable
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, display name, and password (encrypted) when you register
- Birth Information: Date of birth, time of birth, and place of birth for astrology readings
- Reading Data: Questions you ask, cards drawn, and generated interpretations
- Payment Information: Transaction amounts, payment status. We do not store full card numbers—card data is handled by our payment processor (see Section 5).
- Communication Records: Emails, support tickets, and feedback you send to customer support
2.2 Information We Collect Automatically
- Device & Network: IP address, device model, operating system, browser type, timezone
- Usage Behavior: Page visits, feature usage, session duration
- Log Data: Request timestamps, error logs, performance data
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot be linked to a specific individual.
4. Cookies and Tracking Technology
| Type | Purpose | Can Be Disabled |
|---|---|---|
| Strictly Necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
We use analytics tools to understand how visitors use our Service. You can adjust your preferences through your browser settings or our cookie management center.
5. Sharing and Disclosure of Personal Information
We do not sell your personal information, including as "selling" is defined under applicable laws such as CCPA. We only share information in the following circumstances:
- Service Providers: Cloud computing, payment processing, customer support, and analytics providers, bound by confidentiality agreements. Payment card data is processed exclusively by our PCI-DSS compliant payment processor, Waffo Pancake, and is not stored on our servers.
- Legal Requirements: As required by law, court orders, or legitimate government requests.
- Business Transactions: In case of merger, acquisition, or similar corporate transaction, with advance notice and continued protection obligations.
- With Your Consent: For any other purposes, only with your explicit prior consent.
6. Data Security Measures
- Transmission Encryption: TLS/HTTPS
- Storage Security: Passwords and sensitive data are encrypted or hashed
- Access Control: Least privilege principle; employees sign confidentiality agreements
- Regular Security Audits: Periodic vulnerability scanning
In case of a security incident affecting your rights, we will notify you within 72 hours of discovery, as required by applicable regulations. Please keep your account credentials secure and do not share them with others.
7. Data Retention Periods
| Data Type | Retention Period | Action Upon Expiry |
|---|---|---|
| Account Information | During active use; 90 days after account deletion | Secure deletion |
| Transaction Records | As required by law (typically 7 years) | Archived or deleted |
| Customer Support Records | 2 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
8. Your Data Rights
To exercise your rights, contact us at privacy@horoscopeai.tech. We will process your request within 30 calendar days.
| Right | Description |
|---|---|
| Right to Know | Know what data we collect and how we use it |
| Right to Access | Get a copy of your personal data |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure | Request deletion of your data under certain conditions |
| Right to Restrict Processing | Pause data processing under certain conditions |
| Right to Data Portability | Receive your data in a machine-readable format |
| Right to Object | Object to processing based on legitimate interest or marketing |
| Right to Withdraw Consent | Withdraw consent for processing based on consent |
If you believe we have not properly handled your data, you have the right to lodge a complaint with your local data protection authority.
9. Marketing Communications & Opt-Out
With your consent, we may send you marketing emails about our Service. You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us. Opting out does not affect service-related notifications (billing, security reminders).
10. International Data Transfers
Our servers and partners may be located internationally. When data is transferred across borders, we protect it through:
- Data Processing Agreements incorporating Standard Contractual Clauses (SCC)
- Transfers only to recipients with equivalent protection levels
11. Children's Privacy
This Service is intended for users 18 years of age or older. We do not knowingly collect information from minors. If you believe your child has provided us with information, please contact us immediately at privacy@horoscopeai.tech and we will delete it as soon as possible.
12. Third-Party Links and Services
Our Service may contain links to third-party websites or integrate with third-party services. This Policy only applies to information we directly collect. We are not responsible for third-party data practices, and we recommend reviewing their policies before using them.
13. AI Training Data
Important: Your personal data, including birth information and reading content, is never used to train our AI models. Your readings and personal information remain private and are not shared with third parties for AI training purposes.
14. Policy Changes
Material changes to this Policy will be announced at least 15 days in advance via email or notice on our platform. The "Last updated" date at the top of this page will be updated accordingly. Continued use after the effective date constitutes acceptance of the revised Policy.
15. Contact Us
- Privacy Contact: privacy@horoscopeai.tech
- Customer Support: support@horoscopeai.tech
- Company: FateOracle AI
This Privacy Policy is for informational purposes only and does not constitute legal advice. We recommend consulting a qualified legal professional before official publication to ensure compliance with your target market requirements.
FateOracle AI · https://horoscopeai.tech